<?xml version="1.0"?>

 <rdf:Description xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:title> Menjadi customer service representative yang sukses</dc:title>
  <dc:creator>
    Finch, Lloyd
  </dc:creator>
  <dc:creator>
    Mappesangka
  </dc:creator>
  <dc:creator>
    Nainggolan, Diana R.
  </dc:creator>
  <dc:type>text</dc:type>
  <dc:publisher> Jakarta  PPM</dc:publisher>
  <dc:date> 2004</dc:date>
  <dc:language>ind</dc:language>
  <dc:description> 2004, Rutin</dc:description>
  <dc:subject> PEMASARAN</dc:subject>
  <dc:identifier>URN:ISBN: 979-442-162-6</dc:identifier>
</rdf:Description>