Menjadi customer service representative yang sukses Finch, Lloyd text Jakarta PPM 2004 ind in vii, 182 hlm.: ilus.; 24 cm.--(seri panduan praktis no. 38) 2004, Rutin PEMASARAN 658.84 979-442-162-6 190714 20151118202802 INLIS000000000003283 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)