Ge way and malcolm baldrige criteria for performance excellence Vincent Gaspersz text Jakarta Gramedia Pustaka Utama 2007 ind in xi, 506 hlm.: ilus.; 24 cm 2007, Rutin KEPEMIMPINAN 658.409 2 978-979-22-3238-7 190714 20151118203028 INLIS000000000003933 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)