Etika customer service Kasmir text Jakarta Raja Grafindo Persada 2005 ind in xiii, 204 hlm.; 20 cm. Kasmir Bibliografi : hlm. 201 - 202 Etika Bisnis 174.4 174.4 KAS e 979-3654-27-9 JIPUPBK 190714 20180514140906.0 INLIS000000000005135 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)